Covid-19 Clinic Policy

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Current advice: COVID 19 framework protocol as of Friday 10 December 2021


At Manukau After Hours Veterinary Clinic, our staff are here to provide you and your pets the best, quality of care for your loved ones after hours and during emergency situations.

For us to function as safely as possible and in line with all current framework advise from Government and NZVA, we have implemented the following to outline the way that clients and staff can move around our clinic.

We acknowledge the sensitive nature of this situation during these times and we ask for your patience, understanding and continued respect of our staff as we support you and your pets.
 

As of 6.00pm Friday 10 December 2021 the following protocols will be in place:

On arrival to the clinic, you will be asked to present your vaccine passport before being able to enter the clinic. Please ensure you also continue to use the Covid Tracer App on entry to the clinic and wear a mask at all times.

  • Our clinic is open for clients who present their valid vaccine passport for the following;
    • Dropping off and picking up animals
    • Signing treatment and consent forms
    • Make EFTPOS payments ; please note we will still not be accepting cash
    • You are able to enter our consult rooms once advised by a member of our staff (max 4 people at one time)
    • Masks to be worn by both staff and clients at all times

 

  • If you do not have a valid vaccine passport, the following will apply;
    • Entry into the clinic for
      • Dropping off and picking up your pet only
      • Signing treatment and consent forms
      • Making EFTPOS payments ; please note we will still not be accepting cash
    • Clients will otherwise need to remain in their car after their animal has been dropped off in clinic
    • Masks to be worn by both staff and clients at all times
    • No visiting hours for hospitalised patients

 
Regards,
Manukau After Hours Veterinary Clinic